Privacy Policy
Last updated:
1. Introduction
GroupSlam ("we", "our", or "the application") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application GroupSlam (the "Application").
By using our Application, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Application.
2. Information We Collect
2.1. Information You Provide to Us
We collect information that you provide directly to us, including:
- Account Information: Username, phone number, email address, and profile photo.
- Group Information: Group name, description, group photos, and logos.
- Session Information: Dates, times, locations, number of courts, and details of game sessions.
- Contact Information: If you choose to sync your contacts to invite members to groups.
- Message Content: Messages, images, videos, and other content you send through the Application's chat feature.
- Payment Information: Information related to subscriptions and transactions (processed through App Store and Google Play, we do not store credit card information).
2.2. Automatically Collected Information
When you use our Application, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, and IP address.
- Usage Information: How you interact with the Application, features you use, and usage time.
- Location Information: If you allow location access, we may collect location information for features such as "Near Groups".
- Push Notification Tokens: Unique identifiers to send push notifications to your device.
- WebSocket Information: Connection information to maintain real-time communication.
3. How We Use Your Information
We use the collected information to:
- Provide and Improve Service: Create and manage your account, groups, sessions, and facilitate communication between members.
- Communication: Send push notifications about new sessions, messages, member registrations, and important updates.
- Subscription Management: Process subscription payments and manage membership plans.
- Analytics and Improvements: Analyze Application usage to improve our features and user experience.
- Security: Detect and prevent fraud, abuse, and other illegal activities.
- Legal Compliance: Comply with legal obligations and respond to legal requests.
4. Sharing Your Information
We do not sell your personal information. We share your information only in the following circumstances:
4.1. Within the Application
- Group Members: Your name, profile photo, and activity within the group are visible to other members of the same group.
- Messages: Messages you send are visible to designated recipients (group, subgroup, or individual user).
- Session Information: Session information is visible to all group members.
4.2. Service Providers
We share information with service providers who help us operate the Application, including:
- Hosting Services: Data storage and servers.
- Push Notification Providers: Expo Push Notification Service and Firebase Cloud Messaging (FCM) to send notifications.
- Payment Providers: App Store and Google Play to process subscriptions (we do not have access to complete credit card information).
- Analytics Services: To understand how the Application is used.
4.3. Legal Requirements
We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety, or that of our users.
5. Information Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Security measures include:
- Data encryption in transit (HTTPS/TLS)
- API key authentication (parameter "ku")
- Secure storage of passwords and tokens
- Restricted access to personal information
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can access and review your personal information in the Application.
- Correction: You can update or correct your personal information through the Application settings.
- Deletion: You can request deletion of your account and personal data by contacting us.
- Objection: You can opt out of receiving certain notifications by adjusting Application settings.
- Portability: You can request a copy of your data in structured format.
To exercise these rights, you can contact us through the contact information provided at the end of this policy.
7. Data Retention
We retain your personal information while your account is active or as necessary to provide you with our services. If you delete your account, we will delete or anonymize your personal information, except when retention is necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
8. Children's Information
Our Application is not directed to children under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have collected information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We recommend that you review this policy periodically to stay informed about how we protect your information.
10. International Transfers
Your information may be transferred and processed in countries other than your own. By using our Application, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are implemented to protect your information in these transfers.
11. Cookies and Similar Technologies
Our mobile application does not use traditional cookies. However, we use similar technologies such as session tokens and device identifiers to maintain your session and improve your experience.
12. Contact
If you have questions, concerns, or requests related to this Privacy Policy, you can contact us:
13. Consent
By using our Application, you consent to our collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Application.